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Succesful implementaion of any business solution is as much an art as a science; an application that is unecessarily complex to use will usually fail - irrespective of how well it functions. Insufficient attention is so often paid to this simple and inexpensive, but fundamental part of the design process, with inevitable downstream costs and inconvenience.
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Network and web based technologies have revolutionised what we can do with information, presenting a bewildering range of opportunities to grow and streamline business. We have at our disposal a powerful range of develoment tools that allow complex underlying technology to be packaged and presented easily, cheaply and with considerable flexibility.
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Exploitation of this technology need not be expensive. Off-the-shelf packages can provide convenient and inexpensive solutions, paradoxically however, it can be disproportionately difficult to get simple solutions to simple problems.
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